Volume 15, Issue 11 (February 2022)                   Qom Univ Med Sci J 2022, 15(11): 778-789 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Ansaritabar A, Hoseini Golafshani S A, Gelard P. Identifying Effective Factors on Staff Stress in Kashan City Teaching Hospitals and Strategies to Reduce it: a Qualitative Study. Qom Univ Med Sci J 2022; 15 (11) :778-789
URL: http://journal.muq.ac.ir/article-1-3273-en.html
1- Department of Public Management, Faculty Management, Islamic Azad University, South Tehran Branch, Tehran, Ira
Abstract:   (1048 Views)
Background and Objectives: Staff stress is one of the main problems in medical centers. Stress affects the physical and mental health of medical staff. Therefore, this study was conducted to identify stressors and provide solutions to reduce it in Kashan teaching hospitals.
Methods: The present study is a qualitative study of content analysis in which 15 people (6 females and 9 males) of Kashan teaching hospitals They were selected by purpose-based method Sampling continued until data saturation. Examples included nurses, head nurses, facility manager, security, services, and financial, administrative, and support managers. The method of data collection was semi-structured interviews. The recorded interviews were transcribed verbatim and data analysis was performed simultaneously with sampling.
Results: After analysis, the data were divided into 4 themes (organizational, extra-organizational, individual factors and strategies to reduce it) and 27 categories, including «providing motivational services in the organization», «no description of specific organizational tasks», «organizational culture», «organizational processes», «Ambiguous», «Discrimination in the workplace», «Job insecurity», «Economic instability», «Outbreaks», «Unfavorable weather conditions», «Instability and inefficiency of laws and regulations», «Traffic problems«, «Personality type», «Religious beliefs» and... was.
Conclusion: Due to the large number of stressors and their consequences in reducing productivity and waste of organizational resources, the necessary conditions for reducing stress in employees should be provided by managers and those involved in the health sector.
Full-Text [PDF 5559 kb]   (475 Downloads)    
Type of Study: Original Article | Subject: مدیریت بهداشتی
Received: 2021/10/9 | Accepted: 2022/02/5 | Published: 2022/01/30

References
1. Behnoodi Z. [Stress management strategies]. First edition ed. Tehran: Bashari Publication; 2009. [Link]
2. Choi H-M, Mohammad AA, Kim WG. Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout. International Journal of Hospitality Management. 2019;82:199-208. [DOI:10.1016/j.ijhm.2019.05.002] [DOI:10.1016/j.ijhm.2019.05.002]
3. Rezaeian A. [Fundamental of organization and management]. Tehran: Samt publication; 2016. [Link]
4. Manesh BR, Paji AG. [The influence of job stressors factors with Organizational citizenship behavior with the role of mediator of perceived organization support]. Management studies (Improvement and transformation). 2017; 26(86):25-60. [Link]
5. Burnard P, Haji HTBPD, Rahim A, Hayes D, Edwards D. A descriptive study of Bruneian student nurses' perceptions of stress. Nurse Educ Today. 2007; 27(7):808-18. [DOI:10.1016/j.nedt.2006.11.002] [PMID] [DOI:10.1016/j.nedt.2006.11.002]
6. Ghafurian H. Stressors factors in managers. Tadbir. 2010(86):37-9. [Link]
7. Mashbaki A. Job pressure and mental stress. Management and Development Process. 1997; 11(3):45-54. [Link]
8. Kim B-H, Kang H-Y. Job satisfaction, job stress, burnout, and turnover intention of comprehensive nursing care service ward nurses and general ward nurses. Journal of the Korea Academia-Industrial cooperation Society. 2018; 19(5):459-69. [DOI:10.5762/KAIS.2018.19.5.459]
9. Linden W. Stress management: From basic science to better practice: Sage Publications; 2004. [DOI:10.4135/9781452204598] [DOI:10.4135/9781452204598]
10. Fakhimi F, Ghasemzade M. Organization behavior management. Business Management. 2011; 16:49-64. [Link]
11. Sepahvand R, Zare F. Investigating the Effect of Organizational Mindfulness Role on Organizational Trauma: Mediator Role of Managers' Political Intelligence. Organizational Resource Management Research. 2018;7(4):95-113. [Link]
12. Mosadeghrad AM, Ferlie E, Rosenberg D. A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research. 2011; 24(4):170-81. [DOI:10.1258/hsmr.2011.011009] [DOI:10.1258/hsmr.2011.011009]
13. Sarboland K. The role of cognitive regulation of emotion strategies in work stress inhibitor of Ardabil Imam Khomeini hospital employees. knowledge and research in applied psychology. 2018(73):131-9. [Link]
14. Lee MK, Jung DY. A study of nursing tasks, nurses' job stress and job satisfaction in hospitals with no guardians. Journal of Korean Academy of Nursing Administration. 2015;21(3):287-96. [DOI:10.11111/jkana.2015.21.3.287] [DOI:10.11111/jkana.2015.21.3.287]
15. Khamisa N, Peltzer K, Ilic D, Oldenburg B. Effect of personal and work stress on burnout, job satisfaction and general health of hospital nurses in South Africa. Health Sa Gesondheid. 2017; 22:252-8. [DOI:10.4102/hsag.v22i0.1011] [DOI:10.4102/hsag.v22i0.1011]
16. Hwang E-H. Influence of sleep quality, depression and fatigue on job stress of geriatric hospital workers. Journal of the Korea Academia-Industrial cooperation Society. 2015;16(8):5413-21. [DOI:10.5762/KAIS.2015.16.8.5413] [DOI:10.5762/KAIS.2015.16.8.5413]
17. Zhou X, Pu J, Zhong X, Zhu D, Yin D, Yang L, et al. Burnout, psychological morbidity, job stress, and job satisfaction in Chinese neurologists. Neurology. 2017;88(18):1727-35. [PMID] [DOI:10.1212/WNL.0000000000003883]
18. Labrague L, McEnroe‐Petitte D. Job stress in new nurses during the transition period: an integrative review. International Nursing Review. 2018;65(4):491-504. [DOI:10.1111/inr.12425] [PMID] [DOI:10.1111/inr.12425]
19. Wan Q, Li Z, Zhou W, Shang S. Effects of work environment and job characteristics on the turnover intention of experienced nurses: The mediating role of work engagement. Journal of Advanced Nursing. 2018;74(6):1332-41. [PMID] [DOI:10.1111/jan.13528]
20. Hagan J, Tyer-Viola L, Graves K. Predictors of Nurses Considering Leaving the Profession Due to Work-Related Stress in a Large Pediatric and Women's Hospital in the United States. Journal of Hospital Administration. 2019;8(1):27-33. [DOI:10.5430/jha.v8n1p27] [DOI:10.5430/jha.v8n1p27]
21. Liu S, Liu Y. Team stress research: A review and recommendations for future investigations. Occup Health Science. 2018; 2(2):99-125. [DOI:10.1007/s41542-018-0018-4] [DOI:10.1007/s41542-018-0018-4]
22. Elo S, Kyngäs H. The qualitative content analysis process. Journal of advanced nursing. 2008;62(1):107-15. [PMID] [DOI:10.1111/j.1365-2648.2007.04569.x]
23. Sloan G. Clinical supervision in mental health nursing. New Jersey: John Wiley & Sons; 2006. [Link]
24. Mirsamadi M, Jafarpour A. Factors Causing Stress in Medical Center Managers in Tehran. Iranian Journal of Psychiatry and Clinical Psychology. 2006;11(4):449-54. [Link]
25. Kakemam E, Raeissi P, Raoofi S, Soltani A, Sokhanvar M, Visentin DC, et al. Occupational stress and associated risk factors among nurses: a cross-sectional study. Contemporary nurse. 2019;55(2-3):237-49. [PMID] [DOI:10.1080/10376178.2019.1647791]
26. Rastegar AA, Mahmoodian M, Alimadadi A. Studying and Identifying Affecting Factors on Employees' Empowerment (Case Study: Mellat Bank). Journal of Basic and Applied Scientific Research. 2013; 3(2):666-74. [DOI:10.13140/RG.2.1.1899.9128]
27. Jaladati SF, Bahrami M, Hojatansari Z, Shoshtarirezvani M. The relationship between job stress and pray in nursing students. New Approach in Educational Sciences. 2021; 3(1):26-31. [DOI:10.22034/NAES.2020.252739.1060] [DOI:10.4103/ijnmr.IJNMR_389_20]
28. Mosavi F, Marzbani A. Investigating the Relationship between Time Management and Conflict Management with Job Stress (Case Study of School Principals in District 1 of Kermanshah). Educational management innovation quarterly. 2020; 15(2):36-51. [Link]
29. Safari S, Habibi E, Dehghan H, Mahaki B, Hasanzadeh A. Job stress,Education and ability in refinery employees. Occupational medicine educational quarterly. 2013;5(3):1-10. [Link] [DOI:10.4103/2277-9531.127598]
30. Marzabady A, Gholami E, Fesharaki M. Interface between Geographical areas,Character type,Social-economical situation and Demographic factors with job stress. Jornal of behavior sciences. 2010;5(2):151-6. [Link]
31. Sabahi P, Arizi H. Comparison check of references and consequences of job stress in male and female of private hospital employees in Isfahan. contemporary psychological journal. 2008;3(2):74-83. [Link]
32. Cheng Y, Chen C-W, Chen C-J, Chiang T-l. Job insecurity and its association with health among employees in the Taiwanese general population. Social science & medicine. 2005;61(1):41-52. [PMID] [DOI:10.1016/j.socscimed.2004.11.039]
33. Kendler KS, Myers J, Prescott CA. Sex differences in the relationship between social support and risk for major depression: a longitudinal study of opposite-sex twin pairs. American Journal of Psychiatry. 2005;162(2):250-6. [PMID] [DOI:10.1176/appi.ajp.162.2.250]
34. Shadkam S, Kazemi A, Hosseini A, Khakpour S. The Effectiveness of Coping and Stress Management on Increasing Academic Efficiency. Fifth National Conference on New Positive Psychology2019. [PMID]
35. Nemati A, Maleki E. The effect of teaching vocabulary through the diglot-weave technique on vocabulary learning of Iranian high school students. Procedia-Social and Behavioral Sciences. 2014; 98:1340-5. [DOI:10.1016/j.sbspro.2014.03.551] [DOI:10.1016/j.sbspro.2014.03.551]
36. Didehvar M, Zareban I, Jalili Z, Bakhshani NM, Shahrakipoor M, Balouchi A. The effect of stress management training through PRECEDE-PROCEED model on occupational stress among nurses and midwives at Iran hospital, Iranshahr. Journal of Clinical and Diagnostic Research: JCDR. 2016; 10(10):LC01. [PMID] [DOI:10.7860/JCDR/2016/22569.8674]
37. Mirzavandi J. Effectiveness of Acceptance and Commitment-Based Stress Management Training on Occupational Stress and Emotional Exhaustion. Avicenna Journal of Neuro Psycho Physiology. 2020; 7(4):211-6. [DOI:10.32592/ajnpp.2020.7.4.102] [DOI:10.32592/ajnpp.2020.7.4.102]
38. Ramli AH. Manage of job stress and measure employee performance in health services. Business and Entrepreneurial Review. 2019; 18(1):53-64. [DOI:10.25105/ber.v18i1.5307] [DOI:10.25105/ber.v18i1.5307]
39. Lenthall S, Wakerman J, Dollard MF, Dunn S, Knight S, Opie T, et al. Reducing occupational stress among registered nurses in very remote Australia: A participatory action research approach. Collegian. 2018;25(2):181-91. [DOI:10.1016/j.colegn.2017.04.007] [DOI:10.1016/j.colegn.2017.04.007]

Add your comments about this article : Your username or Email:
CAPTCHA

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2025 CC BY-NC 4.0 | Qom University of Medical Sciences Journal

Designed & Developed by : Yektaweb