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Fotuhi M A, Hesam S, Masoudi Asl I, Najafikhah M. Identifying the Components of Protecting the Rights of Patients in Iranian Hospitals. Qom Univ Med Sci J 2024; 18 : 1278.2
URL: http://journal.muq.ac.ir/article-1-3901-en.html
Identifying the Components of Protecting the Rights of Patients in Iranian Hospitals
Mohammad Ali Fotuhi1 , Somayeh Hesam * 2, Irvan Masoudi Asl3 , Mohsen Najafikhah1
1- Department of Health Care Service Management, Valieasr Complex, South Tehran Branch, Islamic Azad University, Tehran, Iran.
2- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran. , somayehh59@yahoo.com
3- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Abstract:   (611 Views)
Background and Objectives: The main goal of the health system is to provide quality and safe care to patients. These service recipients have some rights that the government and the health system (at the macro level) and hospitals (at the micro level) are obliged to protect them. This study aims to identify the components of protecting the rights of patients in Iranian hospitals.
Methods: This is a qualitative study. Participants were 16 professors and experts selected by purposive and snowball sampling methods. The data was collected using in-depth and semi-structured interviews. The data was analyzed by using inductive content analysis in MAXQDA software, version 10.
Results: After analysis, seven themes (policy-making, management, education, informing, human resources, physical resources and patient-oriented) and 60 sub-themes were extracted. The most important theme was policy-making (28%) followed by management and patient-centered themes (17%).
Conclusion: Protecting patients’ rights in a hospital plays an important role in realizing the health system’s goals and achieving patient satisfaction. Realizing these goals requires creating the necessary platforms and mechanisms at the macro and hospital levels.
Article number: 1278.2
Keywords: Patient rights, Hospitals, Iran
Full-Text [PDF 5180 kb]   (257 Downloads) |   |   Full-Text (HTML)  (217 Views)  
Type of Study: Original Article | Subject: مدیریت بهداشتی
Received: 2024/01/20 | Accepted: 2024/02/4 | Published: 2024/04/29
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