Volume 19, Issue 1 (3-2025)
Qom Univ Med Sci J 2025, 19(1): 0-0 |
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Khodadadi J, Nayeri V, Ghasemi S, Shavandi H, Atarod M H, Hamzei B et al . The Relationship Between Communication Skills and Demographic Variables Among Nurses at Kamkar Arabnia Hospital During the COVID-19 Pandemic. Qom Univ Med Sci J 2025; 19 (1) : 3155.1
URL: http://journal.muq.ac.ir/article-1-4041-en.html
URL: http://journal.muq.ac.ir/article-1-4041-en.html
Javad Khodadadi1 
, Vahideh Nayeri2 , Shadi Ghasemi3 , Hossein Shavandi4 , Mohammad Hosein Atarod5 , Behnoush Hamzei5 , Maryam Nasiri *6
, Vahideh Nayeri2 , Shadi Ghasemi3 , Hossein Shavandi4 , Mohammad Hosein Atarod5 , Behnoush Hamzei5 , Maryam Nasiri *6
1- Department of Infectious Diseases, Faculty of Medicine, Kamkar-Arab Medical Center, Qom University of Medical Sciences, Qom, Iran.
2- Department of Psychiatry, Faculty of Medicine, Nekoei-Hedayati-Forghani Medical Center, Qom University of Medical Sciences, Qom, Iran.
3- Department of Biostatistics and Epidemiology, School of Public Health, Qom University of Medical Sciences, Qom, Iran.
4- Department of Nursing, Kheyrin Salamat Complex, Qom University of Medical Sciences, Qom, Iran.
5- Student Research Committee, Qom University of Medical Sciences, Qom, Iran.
6- Department of Infectious Diseases and Tropical Medicine, School of Medicine, Firouzabadi Hospital, Iran University of Medical Sciences, Tehran, Iran. ,parvaze100@yahoo.com
2- Department of Psychiatry, Faculty of Medicine, Nekoei-Hedayati-Forghani Medical Center, Qom University of Medical Sciences, Qom, Iran.
3- Department of Biostatistics and Epidemiology, School of Public Health, Qom University of Medical Sciences, Qom, Iran.
4- Department of Nursing, Kheyrin Salamat Complex, Qom University of Medical Sciences, Qom, Iran.
5- Student Research Committee, Qom University of Medical Sciences, Qom, Iran.
6- Department of Infectious Diseases and Tropical Medicine, School of Medicine, Firouzabadi Hospital, Iran University of Medical Sciences, Tehran, Iran. ,
Abstract: (585 Views)
Background and Objectives: During the COVID-19 pandemic, the importance of communication skills in healthcare, particularly among nurses, significantly increased. This critical period demanded effective and efficient communication between nurses and patients and strong teamwork. This study investigated the relationship between communication skills and demographic variables among nurses at Kamkar Arabnia Hospital in Qom, Iran, in 2022.
Methods: This cross-sectional analytical study examined the relationship between communication skills and demographic variables among 165 nurses at Kamkar Hospital in Qom, Iran, in 2022. Data were collected using a demographic questionnaire and the standardized communication skills questionnaire, whose validity and reliability have been confirmed in previous studies.
Results: The overall communication skills score of the nurses was 51.18±13.9. The scores of the subscales were as follows: Verbal communication: 18.8±5.37, listening: 16.03±5.02, and feedback: 16.2±4.8. Analytical tests revealed no statistically significant association between age, gender, and work experience with communication skills (P>0.001). However, a statistically significant relationship was found between scores of communication skills and job rank, ward type, and employment type (P<0.001).
Conclusion: This study showed that the overall communication skills score of nurses at Kamkar Arabnia Hospital during the COVID-19 pandemic was 51.18 on average, indicating a need to enhance communication skills in this group. While some demographic variables, such as age, gender, and work experience, did not show a significant correlation with scores of communication skills, the results revealed that job rank, ward type, and employment type significantly impacted nurses’ communication skills. These findings highlight the importance of focusing on communication skill training and considering nurses’ job characteristics to improve the quality of healthcare services.
Methods: This cross-sectional analytical study examined the relationship between communication skills and demographic variables among 165 nurses at Kamkar Hospital in Qom, Iran, in 2022. Data were collected using a demographic questionnaire and the standardized communication skills questionnaire, whose validity and reliability have been confirmed in previous studies.
Results: The overall communication skills score of the nurses was 51.18±13.9. The scores of the subscales were as follows: Verbal communication: 18.8±5.37, listening: 16.03±5.02, and feedback: 16.2±4.8. Analytical tests revealed no statistically significant association between age, gender, and work experience with communication skills (P>0.001). However, a statistically significant relationship was found between scores of communication skills and job rank, ward type, and employment type (P<0.001).
Conclusion: This study showed that the overall communication skills score of nurses at Kamkar Arabnia Hospital during the COVID-19 pandemic was 51.18 on average, indicating a need to enhance communication skills in this group. While some demographic variables, such as age, gender, and work experience, did not show a significant correlation with scores of communication skills, the results revealed that job rank, ward type, and employment type significantly impacted nurses’ communication skills. These findings highlight the importance of focusing on communication skill training and considering nurses’ job characteristics to improve the quality of healthcare services.
Article number: 3155.1
Type of Study: Original Article |
Subject:
پرستاری-روانپرستاری
Received: 2024/11/16 | Accepted: 2025/01/25 | Published: 2025/03/30
Received: 2024/11/16 | Accepted: 2025/01/25 | Published: 2025/03/30
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