Research code: ۱۶۲343550
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Fotuhi M A, Hesam S, Masoudi Asl I, Najafikhah M. Identifying the Components of Protecting the Rights of Patients in Iranian Hospitals. Qom Univ Med Sci J 2024; 18 : 1278.2
URL: http://journal.muq.ac.ir/article-1-3901-en.html
URL: http://journal.muq.ac.ir/article-1-3901-en.html
1- Department of Health Care Service Management, Valieasr Complex, South Tehran Branch, Islamic Azad University, Tehran, Iran.
2- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran. ,somayehh59@yahoo.com
3- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
2- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran. ,
3- Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Full-Text [PDF 5180 kb]
(259 Downloads)
| Abstract (HTML) (616 Views)
Full-Text: (220 Views)
Introduction
The main goal of the health system is to provide safe and quality patient care. The patients have special rights compared to the healthcare providers due to their illness and weakness. The government and the health system must provide the necessary resources and facilities to support hospitalized patients in different aspects. Considering the complexity of the treatment processes and increasing complaints of patients about the violation of their rights in Iran, this study aims to identify the components of protecting the rights of patients in hospitals of Iran.
Methods
This is a qualitative study using the inductive content analysis method. After studying the literature and identifying and extracting the components, semi-structured interview questions were designed, and five professors confirmed their face validity. Sampling was done by purposive and snowball method for considering maximum diversity. The participants included 16 experts in the fields of patient rights in hospitals. Interviews were conducted until data saturation. The content analysis was done in MAXQDA software, version 10.
Results
To identify the components of protecting the rights of service recipients in a hospital, seven themes were extracted, including policy-making (with 17 sub-themes), management (with 10 sub-themes), education (with 7 sub-themes), informing (with 4 sub-themes), human resources (with 7 sub-themes), physical resources (with 5 sub-themes) and patient-centered (with 10 sub-themes). The most important theme was policy-making (28%), followed by management and patient-centered themes (17%).
Conclusion
The findings of this research showed that the components of protecting the rights of service recipients in Iranian hospitals included seven themes (policy-making, managerial, educational, informational, human resources, physical resources and patient-oriented) and 60 sub-themes.
The Iranian government, at the macro level, should take the necessary measures to protect the rights of patients and their families in hospitals by developing appropriate policies. Hospitals should also provide the required resources for this purpose. The results of this research can be useful for the officials of the Ministry of Health, medical universities, insurance organizations and hospitals in Iran.
Ethical Considerations
Compliance with ethical guidelines
Ethical principles such as obtaining informed consent from the participants and confidentiality of their information were observed.
Funding
The doctoral dissertation of Mohammad Ali Fotuhi approved by Islamic Azad University, South Tehran Branch. This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Authors contributions
All authors equally contributed to preparing this article.
Conflicts of interest
The authors declare no conflict of interest.
Acknowledgments
The authors would like to thank all participants in this research.
The main goal of the health system is to provide safe and quality patient care. The patients have special rights compared to the healthcare providers due to their illness and weakness. The government and the health system must provide the necessary resources and facilities to support hospitalized patients in different aspects. Considering the complexity of the treatment processes and increasing complaints of patients about the violation of their rights in Iran, this study aims to identify the components of protecting the rights of patients in hospitals of Iran.
Methods
This is a qualitative study using the inductive content analysis method. After studying the literature and identifying and extracting the components, semi-structured interview questions were designed, and five professors confirmed their face validity. Sampling was done by purposive and snowball method for considering maximum diversity. The participants included 16 experts in the fields of patient rights in hospitals. Interviews were conducted until data saturation. The content analysis was done in MAXQDA software, version 10.
Results
To identify the components of protecting the rights of service recipients in a hospital, seven themes were extracted, including policy-making (with 17 sub-themes), management (with 10 sub-themes), education (with 7 sub-themes), informing (with 4 sub-themes), human resources (with 7 sub-themes), physical resources (with 5 sub-themes) and patient-centered (with 10 sub-themes). The most important theme was policy-making (28%), followed by management and patient-centered themes (17%).
Conclusion
The findings of this research showed that the components of protecting the rights of service recipients in Iranian hospitals included seven themes (policy-making, managerial, educational, informational, human resources, physical resources and patient-oriented) and 60 sub-themes.
The Iranian government, at the macro level, should take the necessary measures to protect the rights of patients and their families in hospitals by developing appropriate policies. Hospitals should also provide the required resources for this purpose. The results of this research can be useful for the officials of the Ministry of Health, medical universities, insurance organizations and hospitals in Iran.
Ethical Considerations
Compliance with ethical guidelines
Ethical principles such as obtaining informed consent from the participants and confidentiality of their information were observed.
Funding
The doctoral dissertation of Mohammad Ali Fotuhi approved by Islamic Azad University, South Tehran Branch. This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Authors contributions
All authors equally contributed to preparing this article.
Conflicts of interest
The authors declare no conflict of interest.
Acknowledgments
The authors would like to thank all participants in this research.
Type of Study: Original Article |
Subject:
مدیریت بهداشتی
Received: 2024/01/20 | Accepted: 2024/02/4 | Published: 2024/04/29
Received: 2024/01/20 | Accepted: 2024/02/4 | Published: 2024/04/29
References
1. Parsapoor A, Bagheri A, Larijani B. [Review of revolution of patient's right charter (Persian)]. Med Ethics Hist Med. 2010; 3(1 and 2):39-47. [Link]
2. Barros de Luca G, Zopunyan V, Burke-Shyne N, Papikyan A, Amiryan D. Palliative care and human rights in patient care: An Armenia case study. Public Health Rev. 2017; 38:18. [DOI:10.1186/s40985-017-0062-7] [PMID] [PMCID] [DOI:10.1186/s40985-017-0062-7]
3. Heriani I, Gunarto G, Masdhurohatun A. Legal protection of patient rights in Indonesia. Sriwij Law Rev. 2019; 3(1):75-85. [DOI:10.28946/slrev.Vol3.Iss1.134.pp75-85] [DOI:10.28946/slrev.Vol3.Iss1.134.pp75-85]
4. Tripathi AR. Protection of patients rights in india need for a special legal regime [doctoral dissertation]. Varanasi: Banaras Hindu University; 2016. [Link]
5. Putturaj M, Van Belle S, Criel B, Engel N, Krumeich A, B Nagendrappa P, et al. Towards a multilevel governance framework on the implementation of patient rights in health facilities: A protocol for a systematic scoping review. BMJ Open. 2020; 10(10):e038927. [DOI:10.1136/bmjopen-2020-038927] [PMID] [PMCID] [DOI:10.1136/bmjopen-2020-038927]
6. Cohen J, Ezer T. Human rights in patient care: A theoretical and practical framework. Health Hum Rights. 2013; 15(2):7-19. [PMID]
7. Akca SO, Akpinar YY, Habbani T. Knowledge and attitudes of nurses regarding patient rights: A Corum/Turkey sample. Rev Assoc Med Bras. 2015; 61(5):452-7. [DOI:10.1590/1806-9282.61.05.452] [PMID] [DOI:10.1590/1806-9282.61.05.452]
8. Tanha R, Hayat E. Charter of patients' rights in Iran; history, contents and implementation. Med Educ Bullet. 2022; 3(3):527-34. [DOI:10.22034/meb.2022.341838.1057]
9. Anbari Z, Mohammadi M, Taheri M. Satisfying patients' rights in Iran: Providing effective strategies. Iran J Nurs Midwifery Res. 2015; 20(2):184-9. [Link]
10. Mozafari MA, Mousavi-Moghaddam SR. [Health, surveying the prerequisites for establishing patient's rights charter inhealth centers of Iran-A Delphi study (Persian)]. J Clin Nurs Midwifery. 2013; 2(3):74-85. [Link]
11. Mosadeghrad AM. Patient choice of a hospital: Implications for health policy and management. Int J Health Care Qual Assur. 2014; 27(2):152-64. [DOI:10.1108/IJHCQA-11-2012-0119] [PMID] [DOI:10.1108/IJHCQA-11-2012-0119]
12. Moser A, Korstjens I. Series: Practical guidance to qualitative research. Part 1: Introduction. Eur J Gen Pract. 2017; 23(1):271-3. [DOI:10.1080/13814788.2017.1375093] [PMID] [PMCID] [DOI:10.1080/13814788.2017.1375093]
13. Saraiean Z, Rahmanzadeh S, Hashemzeh N. [Study and analysis of the use of virtual social networks between two groups of divorced and married women in Mashhad (Persian)]. J Iran Soc Dev Stud. 202; 13(1):93-102. [Link]
14. Fattahi Marangaloo M, Koohkalani L, Feyzipour H, Mojarrab R, Rayi F, Javidmanesh F. [Evaluation of the patients rights fasilitator factors, with an emphasize on the charter of patients' rights (A case study of nurses' attitudes in public hospitals of Urmia) (Persian)]. Nurs Midwifery J. 2016; 14(8):692-701. [Link]
15. Toulabi T, Kordestani-Moghadam P, Pournia Y. Appropriateness and applicability of the patient bill of rights from the viewpoint of nurses in Lorestan University of Medical Sciences: Barriers and operational solutions. Greek J Perioperative Med. 2016; 14(a):25-35. [Link]
16. Syafruddin. The protection for private rights of hospital patient in the perspective of indonesia legal system. JL Pol'y & Globalization. 2017; 66:116. [Link]
17. Horodovenko VV, Pashkov VM, Udovyka LG. Protection of patients' rights in the european court of human rights. Wiad Lek. 2018; 71(6):1200-6. [PMID]
18. Gafurova N, Babaev J. Review protecting the rights of the patient as a consumer of health services: International standards and national legislation. J Crit Rev. 2019; 7(1):2020. [DOI:10.31838/jcr.07.01.34] [DOI:10.31838/jcr.07.01.34]
19. Kovbasa KP, Dutko A. [Personal nonproperty rights of the patient-types,methods and forms of protection (Ukrainian)]. Anal Comp Jurisprud. 2022; 3:50-5. [DOI:10.24144/2788-6018.2022.03.9] [DOI:10.24144/2788-6018.2022.03.9]
20. Bilyi DO. Features of administrative and legal protection of patients' rights. Law Soc. 2021; 5:142-7. [DOI:10.32842/2078-3736/2021.5.19] [DOI:10.32842/2078-3736/2021.5.19]
21. Engel C. Promoting patients' rights through hospital accreditation. Isr J Health Policy Res. 2020; 9(1):70. [DOI:10.1186/s13584-020-00421-1] [PMID] [PMCID] [DOI:10.1186/s13584-020-00421-1]
22. Endah Kusumaningrum A. The effectiveness of hospital accreditation implementation as a protection effort on patient information rights. Paper presented in: The 1st International Conference on Law, Governance and Social Justice. 14 November 2018; Semarang, Indonesia. [DOI:10.1051/shsconf/20185403014] [DOI:10.1051/shsconf/20185403014]
23. Johansson KA, Nygaard E, Herlofsen B, Lindemark F, Norwegian Clinical Priority Guidelines Author Group. Implementation of the 2013 amended Patients' Rights Act in Norway: Clinical priority guidelines and access to specialised health care. Health Policy. 2017; 121(4):346-53. [DOI:10.1016/j.healthpol.2017.02.007] [PMID] [DOI:10.1016/j.healthpol.2017.02.007]
Send email to the article author
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
Owned by Qom University of Medical Sciences
Published by Qom University of Medical Sciences Press
eISSN: 2008-1375
pISSN: 1735-7799
Email: journal[at]muq.ac.ir
j.mua.ac[at]gmail.com
